Customer Training

Electronic brachytherapy (eBx) treatment utilizing the Xoft® Axxent® Electronic Brachytherapy (eBx®) System® should be delivered by trained medical personnel.

Xoft provides training to customers on the safe use and operation of the Xoft System including physics training at our San Jose, CA training facility and on-site in-service training to physicians as part of the customer’s first patient(s) case support. Training topics include, but are not limited to, handling and use of the Axxent® x-ray source catheters, applicators and accessories, familiarity of the Axxent® controller and its operation, radiation safety and emergency procedures, and dosimetry and treatment planning.

Customer Service/Product Sales

Xoft has a customer service team waiting to answer your product questions, process your order requirements or answer your order inquiries. Please contact us by:

Toll free: 866-280-2239
Phone: 603-882-5200
Email: sales@icadmed.com

Terms and Conditions

Technical Support Service

Xoft Technical Support Service is dedicated to providing the best support for our products whenever and wherever needed. From site planning to service support agreements, on-site support and technical phone support, Xoft is ready to help. For any of your technical needs, please contact us by:

Toll free: 877-963-8327
Phone: 603-821-2482
Email: customerservice@icadmed.com

We can help answer your questions regarding:

  • Scheduling installations
  • On-site field service
  • Training needs
  • Service support programs

Axxent Hub Customer Support

Phone: 408.493.1558
Email: support@radionhub.com

Reimbursement Support

Xoft, Inc. provides reimbursement support related to the Axxent® Electronic Brachytherapy System® through The Pinnacle Health Group. The Pinnacle team can provide services and support to help achieve appropriate reimbursement for Electronic Brachytherapy (eBx). For reimbursement support, please contact us by:

The Pinnacle Health Group
Phone: 866-369-9290
Email: XOFT@thepinnaclehealthgroup.com

Quick Links

Sales

Xoft, a Subsidiary of iCAD, Inc.
101 Nicholson Lane
San Jose, CA 95134 USA
+1 408 493 1500 phone
www.xoftinc.com

Technical Support

+1 877 963 8327 toll free
+1 603 821 2482 phone
customerservice@icadmed.com

Investor Relations

LifeSci Advisors

Bob Yedid,
646-597-6989

Bob@lifesciadvisors.com

Public Relations

ARPR, LLC
Erin Bocherer
855.300.8209 ext 120
erin@arpr.com

©2017 Xoft®, a subsidiary of iCAD, Inc. All rights reserved. Xoft, the Xoft logo, Axxent, Electronic Brachytherapy System and eBx are registered trademarks of iCAD, Inc.

Reproduction of any of the material contained herein in any format or media without the express written permission of iCAD, Inc. is prohibited.